Prescriptions

Once the GP has agreed you can have medication on repeat, our computer will print a repeat order tear-off form with your prescription. There are four ways to order your repeat prescription:

• Via the internet using SystmOnline or the NHS App – this is our preferred method as this goes direct to your electronic patient record. Please ask at reception for details of how to register for this service. Once registered, you just click the link at the top of this page.
• Mark the item(s) you need and put the slip in the letter box in the foyer.
• Mark the item(s) you need and post the slip to us, enclosing a stamped addressed envelope.
• Email your request to LICB.C83013@nhs.net please include your name, date of birth and the medications you wish to order.

All requests will be ready to collect or sent direct to your chosen pharmacy within two working days of receipt. Please remember to take weekends and bank holidays into account.

Medication Reviews

We cannot give repeat medicines indefinitely without reviewing your condition. The length of time between reviews will depend on your condition. Therefore, we may ask you to make an appointment with the doctor or nurse before we issue another prescription.

The dispensary telephone enquiry line is open 09:00 – 12:00 and then re-opens 14:00 – 18:00 please note this is for medication queries only.  Unfortunately, due to possible errors we cannot take requests for repeat medication over the telephone.

Dispensary Services

Do you know?

Please note the dispensary is open 08:30 – 12:00 then shuts for 1 hour before re-opening from 13:00 to 18:30

The practice offers a free weekly delivery service of medication to our most vulnerable dispensing patients.

Timescale for prescription collection

Timescale for prescription collection for dispensing patients is 48 hours. If ordered after 1pm they will not be processed until the following day. If we have your mobile number we will send a text when the prescription is ready to collect.